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Terms of Service

Last updated: September 20, 2026

Overview

This website, marygraceco.com, is operated by Mary Grace. Throughout the site, "we," "us," and "our" refer to Mary Grace. By visiting our site or purchasing from us, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Refund Policy, which are linked below.

Please read these terms before using the site or placing an order. If you do not agree with them, please do not use the site. We may update these terms from time to time by posting changes on this page. Continued use of the site after changes are posted means you accept them.

Our online store is operated by Mary Grace through our website and ecommerce service providers.

Section 1: Using Our Site

By agreeing to these terms, you confirm that you are at least the age of majority in your state of residence. You agree not to use our products or site for any illegal or unauthorized purpose, and not to interfere with the site's operation or security.

Section 2: General Conditions

We reserve the right to refuse service to anyone at any time. Payment information is encrypted during transfer. You may not reproduce, copy, or resell any part of this site or its content without our written permission.

Section 3: Products

Mary Grace products, including mahjong tiles, racks, mats, and hosting collections, are designed with care and often produced in small batches. Our tiles are printed and finished by hand in part, so slight variations in color, placement, and finish are a natural part of the product and are not considered defects. We make every effort to show colors accurately, but screen displays vary and we cannot guarantee that what you see on your device matches the product exactly.

Some items are limited in quantity and may sell out. We reserve the right to limit quantities, discontinue products, or change product descriptions and pricing at any time.

Mahjong sets contain small pieces and are not intended for young children.

Section 4: Pre-Orders

From time to time, including for our seasonal collections, we may offer items on pre-order. Pre-order items will show an estimated ship date on the product page. While we work hard to meet that date, manufacturing and shipping timelines can change. If a delay occurs, we will contact you by email with an updated timeline. Pre-orders may be cancelled for a complete refund within 24 hours of purchase. After that, pre-orders are final, unless your order has not shipped within 14 days of the estimated ship date, in which case you may cancel for a complete refund.

Section 5: Pricing and Orders

Prices are subject to change without notice. We reserve the right to refuse or cancel any order, including orders that appear to contain pricing or product errors. We may limit or cancel quantities purchased per person, household, or order. If we change or cancel your order, we will notify you using the email or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information so we can complete your order and contact you if needed.

Section 6: Wholesale and Resale

Products purchased through our retail site are intended for personal use and gifting. If you are a shop, club, teacher, or event organizer interested in wholesale or bulk orders, please contact us directly at shopmarygraceco@gmail.com. We reserve the right to cancel retail orders that appear to be placed for resale.

Section 7: Shipping, Returns, and Refunds

Orders are shipped according to our Shipping Policy, and returns and exchanges are handled according to our Refund Policy.

Shipping Policy

Refund Policy

Section 8: Intellectual Property

All designs, artwork, photography, text, logos (including the MG monogram), and other content on this site are the property of Mary Grace and are protected by copyright and trademark law. Our tile designs are original to Mary Grace. You may not copy, reproduce, or use any of our designs or content for commercial purposes without our written permission.

Section 9: Reviews and Feedback

If you send us reviews, photos, comments, or suggestions, you agree that we may use them on our site and social media without compensation. You agree that anything you submit will not violate anyone else's rights and will not contain offensive or unlawful content. We may remove any content at our discretion.

Section 10: Personal Information

Your personal information is governed by our Privacy Policy

Section 11: Errors and Omissions

Occasionally our site may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct any errors and to update information or cancel orders if information is inaccurate, even after an order has been placed.

Section 12: Limitation of Liability

Our products and site are provided "as is." To the maximum extent permitted by law, Mary Grace is not liable for any indirect, incidental, or consequential damages arising from your use of the site or our products. Where the law does not allow these limitations, our liability is limited to the maximum extent permitted.

Section 13: Indemnification

You agree to hold Mary Grace harmless from any claim arising from your breach of these terms or your violation of any law or the rights of a third party.

Section 14: Severability

If any part of these terms is found to be unenforceable, the rest will remain in effect.

Section 15: Governing Law

These terms are governed by the laws of the State of North Carolina.

Section 16: Contact

Questions about these Terms of Service can be sent to shopmarygraceco@gmail.com

Questions? Email shopmarygraceco@gmail.com.